Last Updated: January 2026

12bajee Privacy Policy – Your Data Is Safe With Us

This page explains in plain English how your personal information is collected, used, and kept secure at 12bajee. We believe data protection is a right, not a privilege.

Updated: January 2026 SSL Encrypted Applicable in Bangladesh
Our commitment in brief
  • Your information is not sold to third parties
  • All transactions are secured with SSL encryption
  • You have the right to request that your data be deleted.
  • Full transparency on cookies & tracking
Encrypted data
No data selling
Personal Protection
Transparent policy
Bengali Support
Version: 3.1 Last updated: 1 January 2026 Applicable: Bangladesh Language: Bengali

1. Introduction

Welcome to 12bajee's Privacy Policy. This document explains what information we collect about you when you use the 12bajee platform, how we use that information, and the steps we take to protect your privacy.

12bajee believes that every member's personal information belongs to them alone. We are custodians of that data — not its owners. This policy is built on that sense of responsibility.

By using the 12bajee website or app, you are considered to have consented to this Privacy Policy. If the policy is updated, a notice will be posted on the website and the date at the top of this page will be revised accordingly.

In plain terms

12bajee keeps your information secure, uses it only when necessary, and never sells it to any third party. That's the core of what we do.

2. What Information We Collect

12bajee collects two types of information: details you provide directly, and data collected automatically.

Information provided directly (during registration and use):

  • Full name & date of birth (for age verification)
  • Mobile phone number (for account verification and communication)
  • Email address (if provided)
  • National ID or passport number (for KYC verification on large payments)
  • BKash, Nagad, or Rocket number (for payment processing)
  • Bank account details (if bank transfer is selected)

Automatically collected information:

  • Device type, operating system, and browser version
  • IP address and approximate location
  • Time spent on the platform and pages visited
  • Betting history & gaming activity
  • Cookies & Session Data
Why is this information needed?

Without identity verification, it's impossible to prevent under-18s from accessing the platform. Without payment details, winnings cannot be sent. Without device information, resolving technical issues becomes difficult. Every piece of data we collect has a specific reason behind it.

3. How Your Information Is Used

12bajee uses the information it collects solely for the following purposes:

  • Account management: Registration, login, password recovery, and identity verification.
  • Payment Processing: Confirming deposits, sending winnings, and maintaining transaction records.
  • Ensuring Security: Detecting fraud, preventing unauthorized access, and stopping money laundering.
  • Service improvement: Identifying issues on the platform and improving the overall user experience.
  • Contact: Sending important account notices, draw results, and payment confirmation messages.
  • Legal obligations: Providing information required by regulatory authorities.
  • Personalized Offers: Showing you relevant promotions based on your preferences — but only with your consent.

12bajee never sells your information to advertisers or shares it with marketing companies.

4. Who Your Information Is Shared With

12bajee may share information with specific third parties in limited circumstances. These include:

Third Party Reason What information
Mobile banking (bKash/Nagad) Payment Processing Phone number & amount
Payment gateway Secure Transactions Encrypted Payment Data
KYC Verification Services Identity Verification Name & identity document
Regulatory Authority Legal Obligations Required documents
Game Software Provider Game Management Session & gaming data

Outside of the situations described above, your information is not shared with any other party. 12bajee does not work with any advertising networks or data brokers.

5. Security Measures

12bajee uses industry-standard technology to protect your data. Our security layers include:

  • SSL/TLS Encryption: All data transmitted to and from the platform is protected by 256-bit SSL encryption. When you see the green padlock icon in your browser, your connection is secure.
  • Two-Factor Authentication (2FA): At login, an OTP code is sent to your phone to verify your identity. This protects your account from unauthorized access.
  • Encrypted Database: All stored personal data is kept in encrypted form. Even if someone gains access to the database, they won't be able to read the information.
  • No payment card data stored: 12bajee does not store any credit or debit card details itself. All payments are processed directly through certified payment gateways.
  • Automated suspicious activity detection: If any unusual login or transaction is detected, the system automatically suspends the account and notifies you.
  • Regular security audits: Third-party experts regularly audit 12bajee's systems.

Please keep in mind that no platform can guarantee 100% security on the internet. Keep your password strong and never share it with anyone.

6. Cookies & Tracking Technologies

12bajee uses cookies – small files stored in your browser that help the platform recognize you. We use three types of cookies:

  • Essential Cookies: To maintain login sessions and ensure security. The platform cannot function properly without these.
  • Performance cookies: To understand which pages are used most and where issues occur. No personally identifiable information is involved.
  • Preference cookies: To remember your settings such as language preference and dark/light mode — so you don't have to set them again next time.

You can disable cookies through your browser settings, though doing so may cause some platform features to stop working.

Cookies Made Simple

Cookies do not store your password or banking details — they simply remember things like whether you're logged in or that you've selected Bangla as your language. 12bajee's cookies cannot access other apps on your phone or computer.

7. How long your information is retained

12bajee does not keep your data longer than necessary. The general rule is:

  • All data is retained for as long as your account remains active.
  • After an account is closed, transaction-related data may be retained for up to 5 years due to legal obligations.
  • Any data stored for marketing purposes will be deleted at your request, at any time.
  • KYC verification documents are required by law to be retained for a specified period in accordance with regulatory requirements.

After closing your account, you can send a written request to 12bajee asking for your data to be deleted. Everything that is not required to be retained by law will be erased.

8. Your Rights

You have the following rights regarding your information at 12bajee:

Right to Know

To find out what information 12bajee holds about you, submit a request to our support team. We will respond within 30 days.

Right to Correction

If any of your information is incorrect, you can request a correction through Account Settings or by contacting Support.

Right to Deletion

After closing your account, you may request deletion of any data not required to be kept for legal reasons.

Right to opt out of marketing

If you don't want to receive promotional messages, you can opt out from your account settings or by contacting support.

Data Portability

If you'd like a copy of your data, simply contact Support and we'll send it over.

To exercise any of your rights, email support@12bajee.click or reach out via live chat.

9. Protection of Minors

12bajee strictly prohibits anyone under 18 from using the platform. We do not knowingly collect any information from minors.

Date of birth is verified at registration. If an account is found to belong to someone under 18, it will be closed immediately and all associated data will be deleted.

If you believe an underage member of your family is using 12bajee, please contact us immediately.

10. Contact & Complaints

For any questions, concerns, or complaints regarding our Privacy Policy, please get in touch with us:

  • Email: support@12bajee.click
  • Live chat: Visit the platform and click the chat icon in the bottom-right corner
  • Support hours: 8:00 AM – 2:00 AM (Bangladesh Standard Time)

We aim to respond to privacy-related complaints within 72 hours. Complex matters may take up to 30 days.

What happens if this policy changes?

When 12bajee's Privacy Policy is updated, a notice will be posted on the website. For significant changes, an SMS will also be sent to your registered phone number. The last updated date is always shown at the top of this page.

How Your Information Is Kept Safe at 12bajee

A quick overview of our security layers

256-bit SSL Encryption

Every click and every transaction at 12bajee is protected by military-grade encryption. No one outside can read it.

Two-factor authentication

An OTP code is sent to your phone at login. Even if someone knows your password, they cannot access your account without the OTP — double the protection.

Sale of Data Is Strictly Prohibited

12bajee never sells your name, number, or any personal information to advertisers or third parties.

Regular Security Audits

External experts regularly audit 12bajee's systems so that any vulnerabilities are identified and resolved immediately.

You are in control of your information

You can request to view, correct, or delete your information at any time — no questions asked.

Transparent policy in Bangla

12bajee's Privacy Policy isn't written in complicated legal language – it's written in plain, simple terms so everyone can understand it.

Account FAQs

Everything you need to know about registering and using your 12bajee account

There are a few common reasons an account may get locked. If you enter the wrong password several times in a row, the system will automatically lock your account temporarily as a security measure – this usually resolves on its own after 15–30 minutes. If it doesn't, go to the "Forgot Password" option and reset your password using an OTP sent to your registered phone number. A second reason could be that unusual activity was detected – in this case, 12bajee suspends the account for security. If so, email support@12bajee.click or reach out via live chat, and your account will be reinstated once your identity is verified. A third reason may be a permanent closure due to a terms violation – in this case, you will be notified of the reason by SMS or email. Whatever the situation, 12bajee's Bengali support team is ready to help.

Signing up at 12bajee is quick and straightforward — it typically takes just 2–3 minutes. Start by entering your mobile number and creating a strong password. You'll then receive an OTP on your phone to verify the number. In the third step, provide your name and date of birth — this is required for age verification. Once that's done, your account is ready and you can start betting or playing games right away. For larger withdrawals (above ৳10,000), you'll need to complete KYC verification later, which involves submitting a photo of your National ID and confirming your bKash number. This isn't required just to play normally. Please note that each person is allowed only one account — creating multiple accounts is against the rules.

Join a trusted platform today

Your data is safe at 12bajee, payments are on time, and everything is in Bengali. Register now and get started.

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